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Nana Danso Boafo (Mr.)

Nana Danso Boafo (Mr.)

Dean/ Head of Department- Accounting and Finance

Educational Qualifications:

  • BBA, CIM UK, MBA, PHD (Candidate)

Areas of Specialisation:

  • Marketing, Management and Corporate Strategy


Service to the Community:

  • Ag Director, Business Development Centre & Industry collaboration officer Department, MLCS


Research Interest:

  • Marketing Strategy Development

Published Peer reviewed articles / Book Chapters/ Academic books:

  • Boafo N.D, (2015). The impact of Mobile Number Portability on Service deliverly of the Telecommunication Industry in Ghana. A case study of Airtel Ghana. Journal of Developing Country Studies, Vol 5, No 6 (2015).
  • Boafo N.D, (2015). The impact of corporate social responsibility on organisational performance A case study of Vodafone Ghana. The internaltional ournal of Business and Management (2015)
  • Boafo N.D (2015). Effect of Sales Service Quality on Customer Retention A case study of PHC Motors Accra. The International Journal of Business and Management. (2015)
  • Boafo N.D, (2015). Assessing the nature of competition in the telecommunication industry:  case study of Airtel Ghana limited, Kumasi. European Journal of Business and Management Vol 7, No 8 (2015)
  • Boafo N.D (2015) Reasons Behind the failure of New Products: Case study of Duck Bar Soap of PZ Cusson Ghana. Research and Analysis Journal 2015
  • Boafo ,N.D (2017).The Practical Significance Of BCG (Boston Consulting Group) Matrix In The Fast Moving Consumable Sector In Ghana. A Case Study Of Nestle Ghana Limited. Science Journal of Business and Management (under review ID (1751103)

Articles under review:

  • Boafo N.D. (2017). Market Entry Strategies for a  Saturated Industry ,A Case Study Of  Globacom  Mobile Ghana Limited
  • Boafo, N.D & Kraa,J.J. (2017). The Contribution of Website Attributed to Students Satisfaction. A case study of KNUST. (Under review)

Research in Progress:

  • Boafo N.D. and Kraa, J. J. (2017). Five forces analysis of the banking industry in Ghana Case study of Fidelity Bank, Ghana Impact of social media usage on academic performance. (Working on the final draft)
  • Boafo N.D and Kraa, J. J. (2017). Evaluating customer service processes and its impact on customer satisfaction in the banking industry of Ghana: (working on the final draft)

Conferences and Workshops Attended:

  • Workshop on Africa-German Entrepreneurship Academy (AGEA) training program. Organized by Centre for Business Development (CBD) KNUST (November 2017)
  • Conference paper presentation  at the 2nd Africa conference on information systems and technology at Gimpa on the 5th and 6th July 2016
  • Conference paper presentation at the 3rd workshop on IT and Systems 2014 organized by GIMPA.
  • Writing Research Paper, organized by University College of Management Studies and delivered by Professor S.N Boapeah (October 2011).
  • Making your Brand Work, organized by The Chartered Institute of Marketing UK and delivered by Professor Collin Gilligan (October 2007).
  • Strategic Marketing Planning for Growth, organized by CIM-UK Central London Services Branch and delivered by Professor Emeritus Malcolm McDonald(January 2008)
  • Total Quality Management- GIMPA (2001)

Consultation Services:

  • Curriculum Development (BSc marketing Programme for St Margaret University College  2013)
  • Organized Seminar on Marketing Planning for Small Businesses. Held at the Golden Tulip Kumasi. On the 12th  June 2012
  • Organized Seminar on Customer Service for ECG Staff Kumasi. 11th - 12th  March 2014
  • Other Marketing Consultancy Services to the industry.
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